Use code USA2026 for up to $1000 OFF select products
Use code USA2026 for up to $1000 OFF select products
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Empire Comfort

Discover Reliable Heating Solutions with Empire Comfort Systems
Empire Comfort Systems offers a trusted range of high-performance gas heaters, fireplaces, and heating appliances built for comfort, efficiency, and style. Whether you're upgrading your home’s primary heat source or adding cozy ambiance to a specific room, Empire products deliver dependable warmth and sleek design. Explore vent-free, direct-vent, and zone heating options crafted with American quality and innovation.

Frequently Asked Questions

  • Empire Comfort Systems fireplaces are made in the United States at the company's two manufacturing facilities in Belleville, Illinois, just outside of St. Louis. The company has roots going back to 1932 and has maintained American manufacturing for nearly a century. This domestic production is a key selling point for shoppers who prioritize USA-made products.

  • Empire offers four venting systems: Direct-Vent, Vent-Free, B-Vent, and Power-Vent, each with its own advantages depending on your home's layout and heating needs. Direct-Vent models use a sealed combustion chamber that draws air from outside and exhausts gases outdoors, making them highly efficient and safe for indoor air quality. Vent-Free models deliver nearly all heat directly into the room and don't require a chimney, making them ideal for homes without existing venting infrastructure.

  • Empire Comfort Systems has three main fireplace brands: American Hearth, White Mountain Hearth, and Plaza — their luxury line. The collection spans a wide variety of styles including traditional, modern linear, and see-through designs, with most models available in either natural gas or propane. They also manufacture electric fireplaces, cast iron stoves, outdoor fireplaces, log sets, and mantels.

  • The most common cause is a thermocouple that isn't properly sensing the pilot flame — cleaning it with a piece of emery cloth or high-grit sandpaper may resolve the issue. Another potential cause is a loose or corroded connection between the thermocouple lead and the gas valve, which can cause excessive voltage drop and make the pilot drop out. Loosening and cleaning that connection point at the gas valve often fixes the problem.

  • Yes, you can install a TV above most Empire gas fireplaces, but you must follow the manufacturer's clearance guidelines to avoid heat damage. Empire's Plaza line is specifically engineered with heat redistribution technology that allows a television or mantel to be safely installed as low as 8 inches above the fireplace. Always consult the owner's and installation manuals for the minimum safe distance specific to your model.