Napoleon Essential Series

Napoleon Essential electric fireplaces do not produce real flames — the effect is created by LED lights reflecting on moving light refractors. Because no fuel is burned, they do not produce noxious fumes, creosote, or carbon monoxide, making them completely safe for indoor use without any venting required.

Napoleon electric fireplaces measure heat output in BTUs, with current models offering 5,000, 9,000, or 10,000 BTUs depending on the unit. They are best suited for supplemental heating rather than as a primary heat source, so it's important to check the specs of your chosen model to match the heat output to your room size.

Napoleon electric fireplaces can be either plugged into a standard outlet or hardwired, depending on the installation type you choose. If you opt for a recessed, hardwired installation, you will need a licensed electrician or qualified contractor to handle the electrical work.

Yes — Napoleon Essential electric fireplaces can be operated with or without heat, allowing you to enjoy the flame ambiance year-round even during warmer months. The flame display, ember bed brightness, and colors can all be adjusted independently from the heating function via the included remote or the Napoleon Home app.

A blinking 'OH' indicator means the fireplace's safety sensor has detected excessive heat (an overheat condition). The recommended fix is to turn off and unplug the unit and allow it to cool down for 15–30 minutes before restarting. If the problem persists after cooling, it's best to contact an authorized Napoleon dealer or qualified technician for further inspection.