Amantii TRU-VIEW 40-Inch Indoor /Outdoor 3-Sided Smart Electric Fireplace (40-TRU-VIEW-XL)

We offer free shipping on all orders within the United States.

Currently, we only ship within the United States. We do not offer international shipping.

Shipping Timeframes:

• Standard delivery times range from 3-7 business days via UPS, FedEx, or freight carriers.

Order Processing:
Upon placing your order, you will receive a confirmation email. This indicates that we have received your order and pre-authorized your payment. Your order will be processed and shipped within 1-3 business days.

Order Cut-off Time: 2:00 PM Central Standard Time

If you do not receive tracking information within 1-3 business days, please reach out to us at info@electricfireplacesusa.com.

Damaged Shipments:
If damage is discovered after delivery, email photos to info@electricfireplacesusa.com, and we will assist with a replacement.

Contact Us:
For any shipping-related inquiries, please contact us:

Company Name: Electric Fireplaces USA
Email: info@electricfireplacesusa.com
Phone: (877) 429-3322
Business Hours: Monday - Friday, 8:00 AM - 5:00 PM Central Time
Business Address: 7701 S 21st, Lincoln, Nebraska 68512, United States

We strive to ensure your satisfaction with every purchase. If you're not happy with your order, you may return new, unused, and uninstalled items within 30 days of delivery, unless otherwise noted in the product description because of the nature of our products.

Order Cancellations:

If you need to cancel your order prior to items being shipped out, please contact us, and we'll be happy to cancel your order for you.

• Email or call us with your order number.
• You'll receive a cancellation confirmation email.

Return Conditions:

• Items must be in original packaging with all parts and accessories.
• Returns after 30 days will not be accepted.
• Returns are accepted if the product is defective.

To initiate a return, cancellation, or exchange, contact us at info@electricfireplacesusa.com to obtain a Return Merchandise Authorization (RMA) number.

Damaged Items:

Inspect deliveries upon arrival. If damaged, report within 3 days for freight shipments or 30 days for parcel shipments. Contact us immediately, and we will arrange a replacement at no extra cost.

Refunds:

Refunds are processed within 5-10 business days after we receive and inspect your return. Refunds will be issued to the original payment method (credit card, etc.).

Company Name: Electric Fireplaces USA
Email: info@electricfireplacesusa.com
Phone: (877) 429-3322
Business Hours: Monday - Friday, 8:00 AM - 5:00 PM Central Time
Business Address: 7701 S 21st, Lincoln, Nebraska 68512, United States